This document declares the undertaking by World Tiles Pty Ltd in relation to its handling of your data submitted through this website. This document is readily available to anyone who requests it.

World Tiles Pty Ltd (World Tiles) is committed to the protection of personal information which is submitted to them, in this instance, via electronic means including but not limited to e-mail and website contact forms.

All such information is protected according to the Privacy Amendment Act 2000.

DEFINITIONS
Personal Information means information relating to an individual, including an opinion, whether true or not, about an individual, which may be related to World Tiles.

COLLECTION
By choosing to provide personal information, you consent to our collecting and retaining that personal information. World Tiles will only collect personal information by a lawful and fair means and not in an unreasonably intrusive way.

At or before the time of collecting the Personal Information, World Tiles will ensure that you are aware of:

• the identity of World Tiles and how to contact us,
• the purpose for collecting the information, and
• the use and disclosure of the information.

USE AND DISCLOSURE
Personal Information collected as part of the services of World Tiles will only be used or disclosed for the primary purpose of providing the information, and will only be used for a secondary purpose if:

• The individual has consented to the use or disclosure, or
• The information is non-sensitive and will be used for the purpose of direct marketing, or
• Other circumstances as covered in the Privacy Act.

World Tiles uses personal information for the purpose of direct marketing and

• it is impracticable for World Tiles to seek the individual’s consent before using such information, and
• World Tiles will provide the individual express opportunities to decline receiving and further direct marketing communications.

World Tiles will respect the wishes of individuals requesting that their personal information not be used or disclosed for a particular purpose, unless this is legally or practically impossible.

DATA QUALITY AND SECURITY
World Tiles will take all reasonable measures to ensure the personal information collected, used or disclosed is accurate, complete and current. World Tiles will take all reasonable measures to protect the personal information in its possession from misuse and loss, unauthorised access, modification or disclosure.

Requests to update any personal information maintained by World Tiles are to submitted in writing or via e-mail. World Tiles will also take reasonable steps to destroy or de-identify personal information at the individual’s request and/or if such information is no longer needed for any purpose.

ANONYMITY
Whenever legal and practicable, World Tiles will allow individuals the option of not identifying themselves when dealing with World Tiles.

NETWORK PRIVACY
When the World Tiles site is visited, our internet software records anonymous information for statistical purposes. This information is used to assess the site’s usage and to improve its service.

Personal information obtained through e-mail and/or contact forms will only be recorded and used for the purpose for which you have provided it. Such information will not be added to a mailing list or used for any other purpose without your consent.

FURTHER INFORMATION
If you have any questions on our Privacy Policy and/or would like to

• Access or update your personal information, or
• Add or remove your personal information from our records,

You can contact us in writing at

World Tiles Pty Ltd
PO Box 1002
Southport QLD 4215
or via the “Contact World Tiles” page of this website.

- updated 19/03/2010.